Terms & Conditions

Last Updated: 30 June 2026

Welcome to Meena Craft Store. By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.

1. About Us

Business Name: Meena Craft Store

We offer DIY craft kits, personalized return gifts, handmade candles, customized products, painting kits, fridge magnets, and other handmade gift items.

2. Acceptance of Terms

By using our website or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Refund & Cancellation Policy.

3. Products

Most of our products are handmade and may have slight variations in color, finish, or appearance.
Product images are for illustration purposes. Minor variations may occur due to lighting, screen settings, or the handmade nature of our products.
Customized products are created based on the information provided by the customer.

4. Pricing

All prices are displayed in Indian Rupees (INR).
Prices are subject to change without prior notice.
Applicable taxes and shipping charges, if any, will be shown during checkout.

5. Orders

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors, product unavailability, suspected fraud, or other legitimate reasons.
Contact customers for additional information if required before processing an order.

If an order is cancelled after payment, the applicable refund will be processed to the original payment method.

6. Custom Orders

Customers are responsible for providing accurate:

Name spellings
Initials
Dates
Messages
Reference images
Delivery address

Meena Craft Store is not responsible for errors resulting from incorrect information submitted by the customer.

7. Payments

Payments are processed securely through trusted payment gateway providers.

We do not store your debit card, credit card, UPI PIN, CVV, or internet banking credentials.

8. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery dates are not guaranteed and may vary depending on courier operations and location.

9. Returns & Refunds

Returns, cancellations, and refunds are governed by our Refund & Cancellation Policy.

Personalized and customized products are generally non-returnable unless they arrive damaged, defective, or incorrect.

10. Intellectual Property

All website content, including:

Product designs
Images
Logos
Text
Graphics
Branding

is the property of Meena Craft Store and may not be copied, reproduced, or used without written permission.

11. User Conduct

You agree not to:

Provide false or misleading information.
Attempt unauthorized access to our website.
Use the website for unlawful activities.
Upload harmful software or malicious content.

12. Limitation of Liability

Meena Craft Store shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our products or website, except where required by applicable law.

13. Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, government actions, pandemics, or courier disruptions.

14. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

15. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page with the revised "Last Updated" date.