Privacy Policy

Last Updated: 30 June 2026

Welcome to Meena Craft Store. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or purchase from our website.

1. About Us

Business Name: Meena Craft Store

We specialize in DIY craft kits, personalized return gifts, handmade products, fridge magnets, painting kits, scented candles, and other customized gifts.

2. Information We Collect

When you place an order or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through our payment gateway)
  • Order Details
  • Communication through WhatsApp or Email

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Personalize custom products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Prevent fraud and maintain website security
  • Comply with legal obligations

4. Payment Security

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

Payments made on our website are securely processed through trusted payment gateway providers such as Cashfree Payments and other authorized payment partners.

5. Cookies

Our website may use cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze visitor traffic
  • Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Payment gateway providers
  • Courier and shipping partners
  • Government authorities when legally required

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

8. Order Customization

For personalized products, customers may voluntarily provide:

  • Names
  • Initials
  • Birthday details
  • Custom messages
  • Reference images

These are used only for fulfilling your order and are not shared with third parties except where necessary for production or delivery.

9. Returns & Refunds

Please refer to our Return and Refund Policy available on our website.

Customized or personalized products may not be eligible for return unless they arrive damaged or incorrect.

10. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children's Privacy

Our products are intended for purchase by adults. We do not knowingly collect personal information directly from children under the age of 18.

12. Your Rights

You may contact us to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Ask questions about how your information is used

13. Contact Us

Meena Craft Store

📧 Email: meenacraftstore@gmail.com (replace with your actual email)

📱 WhatsApp: +91 7219870912

🌐 Website: https://meenacraftstore.myshopify.com

Business Address: Meena Craft Store ,Kharadi Pune 412207

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised "Last Updated" date.