Shipping Policy

Last Updated: 30 June 2026

Thank you for shopping with Meena Craft Store. Every order is packed with care to ensure it reaches you safely.

1. Order Processing

Standard products are processed within 1–2 business days.
Customized and personalized products are processed within 2–5 business days, depending on the order quantity and customization requirements.
Bulk or return gift orders may require additional processing time. We will communicate the estimated dispatch date after order confirmation.

2. Shipping Locations

We currently ship across India.

For international shipping, please contact us before placing your order.

3. Shipping Charges

Shipping charges are calculated during checkout based on the delivery location, package weight, and courier service.

From time to time, we may offer free shipping on selected products or promotional offers.

4. Estimated Delivery Time

After dispatch, estimated delivery times are:

Maharashtra: 2–4 business days
Metro Cities: 3–6 business days
Other Locations in India: 4–8 business days
Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via Email, SMS, or WhatsApp (where applicable), allowing you to track your shipment.

6. Delivery Delays

Delivery may occasionally be delayed due to:

Weather conditions
Public holidays
Natural disasters
Courier operational issues
Incorrect or incomplete delivery address
High order volumes during festivals or sales

We appreciate your patience in such situations.

7. Incorrect Address

Please ensure that your shipping address and contact number are accurate.

Meena Craft Store is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

If an order is returned to us because of an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for reshipment.

8. Damaged Shipment

If your package arrives damaged:

Do not discard the packaging.
Take clear photos of the product and packaging.
Contact us within 48 hours of delivery.

We will review the issue and arrange a replacement or refund if applicable.

9. Bulk Orders

For large quantities, corporate gifts, school events, birthday return gifts, or workshop orders, dispatch timelines will be communicated separately based on the order size.